How will it work?
- Part of the wristband you will receive is a chip which, once topped up, allows you to pay at all the vendors in the event area. The first time you top-up, you will pay a one-time fee of 30,-CZK for the chip.
- Your festival wristband will serve as a ticket to the area as well as a digital wallet through which you can buy drinks and food. OEF merch and band merch is payed by cash, as well as at the vendor booths in the grindmarket.
How and how much can I top up my chip?
- You can top up your chip with cash and of course credit card, but card companies are ruthless with small entities like us, so a 2% fee is added to the top up amount. We therefore recommend that you withdraw your money from an ATM in town and pay with cash instead.
- The chip works in a similar way to a credit or debit card, you pay by simply placing it on a payment terminal.
- The amount you charge is up to you. You can have the balance refunded after OEF.
How do I check balance on my chip?
- Along with each top-up/purchase, the attendant will display a QR code in the app, which you just need to scan and the code will link you to your profile where you can track all payments and recharges.
- This profile will be active for the entire OEF, so if you keep this page open, you can check your balance, and all purchases, top-ups, etc. on your phone at any time.
How do I request a refund of my chip balance?
- We will refund your balance to your account after OEF or you can donate it to OEF or charity.
- We will start the refund process after the festival on Tuesday, July 19, 2022. We will post a link where you can request a refund on our website.
Top-up point opening times:
TOP-UP |.: 13 July 10:00 - 17 July 10:00 NON-STOP
TOP-UP ||.: 13 July 10:00 - 22:00, 14 July 10:00 - 00:00, 15 July 10:00 - 00:00, 16 July 10:00 - 00:00
Tuesdays 5:00 p.m. - 9:00 p.m. you can come in to exchange your ticket for a wristband (wristband only, no ticket sales) and charge your chip with no lines.
We believe that you will appreciate our cashless system, it will make your experience at OEF more enjoyable and simplify the payment process!!!
